Recent Posts

Is Your Fire Exit Plan Ready?

3/8/2021 (Permalink)

Clipboard with fire evacuation plan written on it Having a plan in place will help everyone will stay safe if a fire occurs.

EVERY SECOND COUNTS DURING A FIRE.  In a matter of moments, a small flame can turn into a major fire, making it critical to be prepared by having an escape plan in place.  A survey conducted by the American Red Cross shows only 26 percent of families have developed and practiced a home fire escape plan.  Once a plan is developed, it is critical everyone in the home understands the plan; the best way to do this is by practicing the escape plan at least twice a year.  The following are a few suggestions to help you develop an emergency escape plan for your family.

Draw a Map of each level of your home and show all doors and windows.  Find two ways to get out of each room.  Make sure all doors and windows that lead outside open easily.

Consider escape ladders for sleeping areas on the second and third floor.  Only purchase collapsible escape ladders evaluated by a recognized testing laboratory.  Store them near the window where they will be used.

Choose an outside meeting place a safe distance in front of your home where everyone can meet after they've escaped.  Make sure to mark the location of the meeting place on your escape plan.

Teach children how to escape on their own in case you cannot help them.

Plan for everyone in your home with special consideration for elderly or disabled individuals.

Practice your fire escape plan at night and during the daytime. 

Mycotoxins and Mold Remediation

3/3/2021 (Permalink)

Mycotoxin spore Mycotoxin molecule

Mycotoxins are toxic compounds that are naturally produced by certain types of mold. These molds typically form on foodstuffs such as grains, dried fruits, nuts and spices. Mycotoxin molecules are much smaller than the mold spore itself, making it much easier to travel throughout a structure and ductwork. Mold spores are typically 1-6 microns. For comparison, human hair is about 100 microns and a mycotoxin molecule is only 0.1 micron. This small size, therefore, makes it easy to inhale or be absorbed through the skin.

In the remediation process, it is important not to only be concerned with mold removal, but also the removal of these small molecules that can cause severe health effects. There are two areas of focus. The first is removal of all dust particulate (dust particles) where these molecules often land and take up residency. The second is in the ductwork and its role in distribution, which must be addressed in mold remediation projects. We always recommend duct and coil cleaning at the same time as mold remediation.

SERVPRO of Alamo Ranch is a licensed Mold Remediation Company with a licensed Mold Remediation Contractor on staff. The process of mold remediation can be a little daunting, but SERVPRO of Alamo Ranch can help you through it.

If you believe that there might mold in your home, you need to hire a Mold Assessment Consultant to do initial testing and to write a Mold Remediation Protocol. If you need help finding a Mold Assessment Consultant, SERVPRO of Alamo Ranch can give you several recommendations.

Call SERVPRO of Alamo Ranch at 210-670-9591 if you suspect mold in your home.

Services Offered

3/3/2021 (Permalink)

SERVPRO truck on street Call us today!

SERVPRO of Alamo Ranch continues to grow the list of services that we offer every day. We now offer reconstruction services in the event that your home sustains structural damage from fire or water. We can handle the whole job from start to finish. Along wit reconstruction, we also offer the following services.


Fire, smoke and soot

Water removal and dehumidification

Mold Mitigation and Remediation

* Catastrophic Storm Response

Move Outs and Contents Restoration

Electronics and Equipment

Document Drying

Contents Claim inventory Service


Carpet, Upholstery, Drapes, and Blinds

Ceilings,Walls and Hard Floors

Air Ducts and HVAC


Biohazard and Crime Scene


* Hoarding

As you can see, SERVPRO of Alamo Ranch offers a wide variety of services. If you have a need and don't see it here, give us a call and we will discuss your service needs with you. We are always here to help. Call SERVPRO of Alamo Ranch at 210-670-9591.

Cleaning After a Category 3 Flood

2/17/2021 (Permalink)

cars on flooded street Call SERVPRO after a flood or other water damage, so we can make it 'like it never even happened'

Firms that help manage water damage often follow a list of procedures. Although there may be a vast difference in a toilet overflow and storm flood water, both can cause a great deal of damage in San Antonio. For the cleanup crew, the goal is usually the same: Remove the contaminated water as quickly as possible. Sewer cleanup is considered a category three flood and typically requires the same skills in cleaning as any other serious flood. Here are four ways a restoration team can help get a commercial building open after any type of category three water damage.

Surveying the Property

Measuring the moisture level during an inspection of the property is the first step in a rapid response to category three water damage. The amount of contamination often determines the amount of tear out required. The tear out can include walls, flooring, appliances, and personal possessions. A special moisture meter can be used to detect polluted seepage beneath the surface flooring and within the walls.

Removing the Water

Removing standing water may be the next step in the restoration objective. The team can use commercial extractors or modified vacuums to suck the excess water into large vats for easy removal. If necessary, a truck-mounted vacuum may be required to deal with heavy flood water.

Eliminating the Moisture

The drying process is frequently done next with high-speed fans and commercial dehumidifiers. If the moisture is hidden or inaccessible, portions of walls or floors may need to be cut out to allow airflow and speed moisture removal.

Sanitizing the Area

Category three water can contaminate anything it touches; therefore, it is often necessary to eliminate pathogens, viruses, and bacteria left behind on polluted surfaces. The restoration team can use fungicides and bactericides to destroy the unwanted microbes and mold spores.

Within a few days after the toilet overflow or flood water removal, the building can be completely safe and odor-free. With the help of a restoration team in San Antonio , business can quickly resume.

Please visit or call us at (210)-670-9591 for more information.

Weather Related Storm Damage

2/17/2021 (Permalink)

SERVPRO branded vehicle Call SERVPRO at (210)-670-9591. We're always here to help!

This is the time of the year that the weather can be so unpredictable. Recently we have had warm or hot temperatures followed by cold fronts and vice versa. These extreme temperature changes can cause high winds, thunderstorms, hail, and torrential downpours.

When storm related events cause damage to your precious property, call the professionals at SERVPRO of Alamo Ranch. We will take the stress out of the situation and put your mind at ease that we can restore your property. We have IICRC certified WRT and ASD technicians that will professionally restore your property. 

Call us at 210-670-9591 for situations that include but are not limited to board up, roof tarping, water extraction, pack outs, placing of drying equipment, and remodeling.

SERVPRO of Alamo Ranch!

Faster to any size disaster. 210-670-9591

Commercial Fire Damage - Essentials

2/15/2021 (Permalink)

fireman standing in front of fire Fire damage can be disastrous for a business. Call SERVPRO for immediate assistance.

What You Should Know About Commercial Fire Damage

An individual who loses their fortune through an electrical fire can be starting one of the worst times of their life. Fire is a disastrous event that could destroy the whole business. Not only do you suffer the fire damage to the structure itself, but you can also lose crucial business assets, such as office furniture or electronics. When a company could stand to lose a large amount of goods due to soot damage and smoke smell, it is good to stop heavy losses before they become too severe.

Emergency Contact

Having an emergency fire restoration contact is crucial when you’re facing a fire damage situation. SERVPRO is always here to help when you need them most. Consider adding us to your list of emergency contacts. This can be advantageous, because we can reduce the risk of ongoing rooftop damage. Damaged rooftops can lead to rainwater entering the business, or possible electrical fires. It is always best to aim to reduce the losses your company might suffer as much as possible. That’s our goal too! The faster we can get out to you, the less likely it is that you will suffer massive damage from a disaster.


After you schedule an appointment with SERVPRO a restoration technician will check on the extent of soot damage, and to what extent the fire spread. The amount of smoke damage on the property is directly proportional to the amount of fire that was in the business. Most fire damage and smoke damage destroys cabinets and interior walls of the business premises, the technician will check all of this to further reduce the spread of the fire damage, therefore minimizing the cost of redecoration and reconstruction.

Please visit, or give us a call at (210)-670-9591 for more information on fire damage.

Carbon Monoxide: A Silent Cold Weather Killer

2/13/2021 (Permalink)

skull and crossed bones Carbon Monoxide at a high concentration can be lethal within 5 minutes.

San Antonio is not known for cold weather, but believe it or not, we get our fair share of it. SERVPRO of Alamo Ranch would like to keep you informed of the dangers of Carbon Monoxide in this cold season.

Carbon Monoxide is a gas that you can not see, taste, or smell. According to, an average of 430 Americans die each year from unintentional carbon monoxide(CO) poisoning. Often times, it is the result of faulty, improperly used or vented consumer products such as furnaces, ranges, water heaters, room heaters, and engine powered equipment, such as portable generators.

Consider having all fuel-burning heating equipment and chimneys serviced annually by a professional. Use portable generators only in a well ventilated area away from doors, windows, vents, and other openings to prevent fumes from entering the home.

For additional CO safety information, visit or

What should I be worried about when going into my home after it's been flooded?

2/11/2021 (Permalink)

dark hallway with broken door and chair at end If you feel like your house might be unsafe, wait for professionals to arrive.

After a storm damages your home it can be overwhelming to even consider going back inside, especially if the damage is severe. Here are a few things to keep an eye out for when reentering your home for the first time.

  1. Make sure the power is off to the home to avoid electric shock. The electricity could be running through the standing water.
  2. Be on the lookout for poisonous snakes, rats, and even stray pets. The animals will try and find a dry place and it might be your home.
  3. Flood water is considered "black water" or "Category 3 water" due to the contamination it might carry. Backed up sewers, machine oils, and chemicals might be in the standing water in your home. Do not go in your home without proper protection.
  4. Wet materials are more pliable and could break under the strain of a person. Be careful walking on saturated floors.

Remember, always safety first. If you feel as though your home is unsafe to enter, wait for help to arrive. If your home has been affected by a fire or water loss, don't wait! Call SERVPRO of Alamo Ranch at 210-670-9591

Trucks Are Ready for the Storms in San Antonio and Alamo Ranch.

2/10/2021 (Permalink)

SERVPRO truck in front of building Our team is ready and waiting!

When the rain starts to pour in Texas it can cause a lot of damage. We prepare for Storm Restoration since many homes will suffer flood damage. This is how we get ready:

  • We pack our trucks with as much equipment as possible, allowing us to respond to multiple homes without returning to the warehouse.
  • We hire some temporary labor to run with our experienced crew chiefs to make jobs go faster.
  • We rent extra equipment to take on the workload of drying as many of our client's homes as possible.

What to Expect from the Water Damage Clean-up Process

2/10/2021 (Permalink)

SERVPRO equipment in a hallway When the stagnant water has been removed, the next step is drying out the area.

If a person has experienced a pipe burst or flood problems and has water damage at home or their business premises, they may be wondering which approach helps in the restoration and drying of their facilities.

First and foremost, the most important step is handling flood damage preventing further water leakage. Shutting down the main water supply should be the first step. If an individual is not able to close the water supply, it is advisable to contact a professional plumber.

Once the leaks have been dealt with and all sources of water have been switched off, one should contact a mitigation expert to start the water cleanup process as soon as possible to reduce the damage.

Home Restoration Tips after Water Damage

Water damage restoration tasks are not the same, and the amount of effort needed for each task may vary depending on factors such as how long water has been leaking and the amount of area in the house that has been damaged.

As soon as the water cleanup expert arrives and inspects the house, they will then design an in-depth project timeline based on the task at hand.

Here are the conventional processes that take place during water cleanup restoration process:


Once assistance arrives, the water mitigation expert will carry out inspection around the home and determine the extent of the flood damage. To evaluate the house properly, appropriate instruments and tools are used to measure the amount of water in home or water in business.

The mitigation contractor can either rest or poke the devices on surfaces such as baseboards, floors, and ceilings in damaged areas to get the right reading. It will also help the mitigation contractor know if a dehumidification equipment is paramount or not.

Preventing Further Flood Damage

The longer the flood damage is left untreated, the more likely severe damage will occur. But, if necessary, the restoration professional will use dehumidifiers in the house to stop further water damage such as mold growth.

Removing Stagnant Water

This is one of the most vital steps in water cleanup. Cleaning water in business or water at home is much simpler than people may think. Water cleanup contractors use state-of-the-art vacuums in the rooms to get rid of all the water in the home.


Once the stagnant water has been cleaned up, the next step is drying out the area. The water repair expert will come with various types of air moves to circulate air throughout the house. They will lift up some things in the room including furniture to make sure dry area reaches saturated parts of the house.


The drying and containment processes take place simultaneously. While removing water in business premises or water in home, areas that are wet are taped off so as to focus heat and suction on sectors that need to dry.

Containment is crucial because it enables the crew to control the environment of the house and dry the house as fast as possible.


During the drying process, the restoration crew will stop and check how the drying process is doing. The professionals monitor how the dehumidifiers work—not putting moist air into the room, measure the humidity levels, and check the intake and output temperatures.


Once the mitigation experts get rid of water in business or water in the home and have dried the room, the water cleanup process is considered complete. At this juncture, the crew will remove the equipment from the affected area, and the mitigation contract will ask if the owner is happy with the word done.

Water stuck in the home or business premises may cause a lot of mess and damage. The effects may range from structural issues such as molds to health complications. The water should be removed as quickly as possible for the safety of everyone.
Visit  or call us at (210)-670-9591 for more information on water damage.