Recent Posts

SERVPRO is Here to Help during this time of need

3/24/2020 (Permalink)

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today- SERVPRO® of Alamo Ranch at 210-670-9591


The Dangers of Lead Exposure to Children

3/10/2020 (Permalink)

Baby on Blue Blanket Baby on Blue Blanket

Although OSHA has set a permissible exposure limit for lead, numerous authorities state that "there is no known level of lead exposure that is considered safe."

Lead can be absorbed into the body through inhalation, ingestion and dermal contact.

Lead is a potent, systemic poison. Taken in large enough doses, it can become fatal in a matter of days. A condition called acute encephalopathy may arise which develops quickly to seizures, coma, and death from cardiorespiratory arrest. Encephalopathy is a term that means brain disease, damage, or malfunction. It can present a broad spectrum of symptoms that range from  ild, such as some memory loss or subtle personality changes, to severe, such as dementia, seizures, coma, or death.

Lead poses the greatest risk to young children, infants, and unborn babies. A dose of lead that may have little effect on an adult can have a significant effect on a child. In children, low levels of lead exposure have been linked to damage to the central and peripheral nervous system, learning disabilities, impaired hearing, and impaired formation and function of blood cells.

No safe blood lead level in children has been identified. Even low levels in the blood have been shown to affect IQ and academic achievement. Effects of this exposure cannot be corrected.

If you have any questions or concerns, please call SERVPRO® of Alamo Ranch at 210-670-9591.

Source: Restoration and Remediation Magazine 10/3/2019

Managing Mold

3/4/2020 (Permalink)

Moldy Locker Room Moldy Locker Room

When there is a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can cause health effects and can also cause significant damage to your property. Fortunately SERVPRO® of Alamo Ranch professionals have the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different requiring a unique solution, the general mold remediation process remains the same.

In the State of Texas, the first step is to call on a Mold Remediation Consultant. He or she will carefully inspect your property for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden from plain view. After testing and inspection, the Mold Assessment Consultant will write a Mold Remediation Protocol directing the Mold Remediation Contractor on the exact procedures to use and follow during the mold remediation.

If you suspect that you may have mold issues, please contact SERVPRO® of Alamo Ranch at 210-670-9591.

Source: Restoration Newsline Volume 31, Issue 3

Severe Weather Safety

2/28/2020 (Permalink)

Eye of Hurricane Eye of Hurricane

Approximately 98% of all presidentially declared disasters are weather related, leading to around 650 deaths per year and nearly $15 billion in damage.* Knowing your risk of severe weather, taking action, and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

Know your risk.The first step tobecoming weather ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather can impact you, your business, and your family. Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless Emergency Alerts in your area. Severe weather comes in many forms, and your shelter plan should include all types of local hazard scenarios.

Take Action.Take the next step in severe weather preparedness by creating a communications plan for your home and business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place..

Be an example. Once you have taken action to prepare for severe weather, share your story with family members, co-workers, and friends on social media. Your preparedness efforts may inspire others to do the same.

Contact the professionals at SERVPRO® of Alamo Ranch at 210-670-9591 if you have any questions or concerns.

*Facts and figures provided by

Source: Restoration Newsline Volume 31, Issue 2

Emergency Water Damage Tips

2/24/2020 (Permalink)

Wall sink with water cut off underneath Wall sink with water cutoff underneath

Shut-off the water source, if possible or contact a qualified professional to stop the water source.

Turn-off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.

Remove as much excess water as possible by mopping and blotting.

Place aluminum foil or wood blocks between furniture legs and wet carpeting.

Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place.

Do not enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid electrical shock hazards.

Do not use your household vacuum cleaner to remove water! This could cause electrical shock or damage the device.

Do not turn on ceiling fixtures if the ceiling is wet or enter rooms where ceilings are sagging from retained water.

For more information on recovering from water damage, contact SERVPRO® of Alamo Ranch at 210-670-9591

Source: Restoration Newsline Volume 31, Issue 2

When Water Damage Strikes!

2/20/2020 (Permalink)

Flooded Room Flooded Room

The first 24 hours following a water loss are the most important in preventing secondary or permanent damage. Within 4 hours of receiving a loss notification, SERVPRO® of Alamo Ranch will be on site to help ensure a water damage is handled by completing the following steps.


SERVPRO® of Alamo Ranch will inspect affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning the work.

Emergency Services:

SERVPRO® of Alamo Ranch professionals will take steps to help protect your home or business, as well as personal property and other contents, from further damage by extracting the excess water and preparing the area for drying. They will explainthe needed emergency services to you step-by-step.


To help ensure your home or business and belongings are dried to appropriate industry standards, SERVPRO® of Alamo Ranch will monitor the drying process. The updates will be consistently communicated with you.

Restoration Services:

SERVPRO® of Alamo Ranch will repair structural materials, reinstall carpets, and clean affected areas of your property and contents. A final walk-through of the jobsite will be conducted with you to help ensure the property was returned o its preloss condition.

When water damage threatens to take over your life, contact the professionals of SERVPRO® of Alamo Ranch at 210-670-9591.

Source: Restoration Newsline Volume 31, Issue 2

Generator Safety

2/17/2020 (Permalink)

Portable Generator Portable Generator

If you Have a generator on hand for power outages during severe weather, follow safety tips below provided by the American Red Cross.

*Never use a generator, grill, camp stove, or other gasoline, propane, natural gas, or charcoal burning device inside a home, garage, basement, crawl space, or any partially enclosed area.

*To avoid electrocution, keep the generator dry and do not use it in wet conditions. Operate it on a dry surface under an open canopy like structure, such as under a tarp held up on poles. Do not touch the generator with wet hands.

*Opening doors and windows or using fans will not prevent carbon monoxide (CO) buildup in the home. Although CO can't be seen or smelled, it can rapidly lead to full incapacitation and death. Even if you cannot smell exhaust fumes, you may still be exposed to CO. If you start to feel sick, dizzy, or weak while using a generator, get to fresh air immediately.

* InstallCO alarms in central locations on every level of your home or property and outside sleeping areas to provide early warnings.

If you have any questions or concerns, please call SERVPRO® of Alamo Ranch at 210-670-9591.

Happy Valentines Day!

2/14/2020 (Permalink)

Sign with "Be My Valentine" Sign with " Be My Valentine"

SERVPRO® of Alamo Ranch would like to wish everyone a Happy Valentines Day! We hope that everyone gets to spend time with that significant other and show them how much you love and appreciate them.

We hope that your day is wonderful, but in the unlikely event that you may need our help, we will be available for you. Just call us at 210-670-9591 and we will be there for you.

Have a Happy Valentines Day!

Floodwater Dangers!

2/13/2020 (Permalink)

Flooded highways and bridges Flooded highways and bridges

According to the American Red Cross, floods cause more damage in the U.S. Every year than any other weather-related disaster. The American Red Cross offers the following flood safety tips:

*Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around, and go the other way. Six inches of swiftly moving water can sweep you off of your feet.

*If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

*Keep children out of the water.They are curious and often lack judgment about running water or contaminated water.

If a flood does strike your home or business, contact the professionals at SERVPRO® of Alamo Ranch at 210-670-9591. We are always here to help.

Source: Restoration Newsline Volume 31, Issue 2


2/10/2020 (Permalink)

Flood damaged walls Flood damaged walls

Floods are one of the most common and widespread natural disasters in the United States. Whether your home or business is near a coastline, near a river, or even in the desert, there is always the potential for flood damage. reports in the last five years, all 50 states have experienced floods or flash floods. Just because you haven't experienced a flood in the past does not mean you won't in the future. In fact, nearly 20% of all flood insurance claims come from moderate to low risk areas, and even just one inch of flood damage in an average home can cost you up to $27,000.00 worth in damages.

If flood damage impacts your life, call the team that is faster to any size disaster, SERVPRO® of Alamo Ranch at 210-670-9591. Here to help 24 hours a day and 7 days a week.

Source: Restoration Newsline Volume 31, Issue 2