Recent Posts

Major Components in Fire Damage Restoration

11/10/2021 (Permalink)

Fire damage restoration can be a lengthy and confusing process. Most people would not know where to begin the process of fire cleanup, or how to ensure that all fire damage is appropriately documented. When a fire in home or fire in business comes to mind, fire damage is an obvious first thought but other issues can include smoke damage and soot damage, all of which can contribute to commercial fire damage for business owners. If you are facing these difficulties, there are several steps you can take to begin addressing the situation.

When beginning the process of fire cleanup, the first thing you need to do is survey the existing structure for any holes through which weather exposure can occur. Holes in exterior walls, broken windows, and burned-through roofs are all examples of breaches through which additional damage can occur. When the interior of your property as well as your possessions are exposed to rain and wind, fire damage can be exacerbated and new damage can occur. So before you do any additional fire damage restoration, make sure to seal any breaches.

The next step in fire damage restoration is water removal. Water removal can be a major source of commercial fire damage, as water can destroy multiple pieces of property and wreak havoc on a structure following a fire in a business. Water can also create a significant hazard because standing water can carry disease and can house hidden, floating dangers. Because of this, it is essential that you wear water boots when removing water left over from the emergency response team. Catalog any items destroyed by water and drain the water using a vacuum.

After removing the water, examine your property for soot damage. Following a fire, burnt materials turn to ash and oil, causing soot damage. Soot can be found on many objects but can also get into small, hard-to-reach places. Be sure to catalog all objects with soot damage, and if the item is small and easily replaceable it is probably not worthwhile to try to restore it. Fire cleanup can be a lengthy process and simply discarding easily replaced items and cataloging them to keep record of the lost value is a better strategy than trying to reverse soot damage on every item you come across.

The next step of fire cleanup when addressing fire in a business or fire in a home is to examine the walls, ceilings, and floors for sustained damage. Fire damage affects an entire structure. In the case of fire in a home, be sure to look at all bedroom walls and be detailed. Minor damages can turn into larger damages over time. It is extremely important to be thorough both at home and following fire in a business. Note damage to building to help assess total commercial fire damage.

After looking at the structure, your last step in fire damage restoration is evaluating smoke damage. With fires in homes, possessions can sustain smoke damage as well as have lingering smoke smells. Smoke smells can make cloth items like clothing and linens unusable, and as with soot damage these things should be cataloged and discarded if they are inexpensive and replaceable. Smoke damage can also be a significant contributor to commercial fire damage, and all parts of a building should be examined for smoke smells, because smoke smells can have a major impact on customer experience.

If you approach cleanup with a level head and thorough understanding of the process, what is normally a long and overwhelming task can be made easier to handle. An eye for detail and consistent, thorough record-keeping will make this process better for you whether you own your own home or your own business.
Visit for more information on fire damage.

What to do After Experiencing a Fire Loss in Your Business

11/1/2021 (Permalink)

An individual who loses their fortunes through electrical fire can be among the worst times of their life. Fire is among the reasons one can expend the whole business. An individual suffers the loss many business assets including the office furniture and other crucial assets. When a company loses a high amount of goods due to soot damage and smoke smell it is good to stop heavy losses shortly. To prevent the massive soot damage, follow the basic guidelines on how to go about the fire damage restoration process.

Emergency contact

The emergency fire restoration contact is the most critical thing when one faces a fire damage situation. Commercial fire damage restoration can be of help in times when one needs them most. When hiring the electrical fire restoration company, consider getting its emergency contacts from the documentation they provide.

Why do you need the emergency fire restoration contact? Once one acquires the connection, they can reduce the possibility of the fire spreading to other parts of the business building. Soot damage and commercial fire damage becomes negligible.

Failing to get hold of the emergency fire restoration services makes an individual face high risk of loss. The utility room fire restoration company helps to evict further complications such as rooftop damage. The impediment results to damage the rooftop that leads to rainwater tripping damaging the ceiling, electrical fire as well as smoke smell goes to the top of the roof through convection. One should always aim to reduce massive losses as a result of the fire in business. Commercial fire damage is hefty. One should avoid electrical fire at all cost or else they may embark on board up when there is the fire in business.


At this utility room fire stage one checks on the extent of soot damage and to what extent is the electrical fire spreading. The amount of smoke damage in the room is somehow proportional to the amount of fire in business. Mostly fire damage and smoke damage destroys cabinets and the walls of the business premise. The fire truck restoration company should check all this to reduce further spread of fire, therefore, minimize the cost of redesigning and fire suppression.

Visit for more information on commercial fire damage.

We are Cleaning Experts

11/1/2021 (Permalink)

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Alamo Ranch at 210-670-9591

Professional Water Damage Restoration for your Home or Business

11/1/2021 (Permalink)

Water Damage for the Home

The unfortunate thing that happens to many households is that they deal with extensive water damage. Water damage from a flood can be incredibly problematic, especially when you consider the long-term effects of having a flooded home. If you are looking for the best drying and mitigation techniques, it is important that you hire a restoration company near to your home so that they can come out and do the work for you. This is one of the only ways for you to get it done properly, so be sure to hire a restoration company near you.

Whether you have a lot of water in your home at the moment or you have water in a business office, it is imperative that you get mitigation done from a professional company that does this type of work for a living. This ensures that all of the drying and water cleanup is done to standards. It prevents any long-term effects from happening after the water damage has become present. Restoration for a pipe break or supply line break is imperative to have done as soon as you know there is a problem. This is why it is important to have restoration done by a professional service.

Whether you have water damage that has been due to a pipe break or supply line break, it is important that you hire a restoration company near to your home to do the job for you. They will bring all of their own tools to properly do the water cleanup, as well as any type of drying that needs to be done of your flooded home. Flood damage and water damage after having water in your home can be incredibly problematic, so be sure to have professional mitigation done as soon as you possibly can.

In some instances, your homeowners insurance will cover the costs of water cleanup, so this is something you are going to want to contact your insurance provider to learn more about. Restoration and professional mitigation should never be attempted on your own, especially if you have dealt with a lot of water in your home or have had significant amounts of water in a business office. Water cleanup can be incredibly difficult to do on your own, especially if a pipe break or supply line break is present.

Your flooded home needs professional flood damage restoration as soon as possible. Because it can be difficult to live in a home that has dealt with flood damage, it is important to have professional water cleanup techniques done in your flooded home. It does not matter how much water you are currently dealing with in the area, if you have water in your home or have been experiencing water in your business office, be sure to call in the professionals.

Drying and Flood Damage Cleanup

Water in a business office can easily be dealt with by hiring a restoration company. Whether it is due to a supply line break or pipe break, it can be difficult to handle this type of option on your own. There are tons of different companies that you can contact so that they are able to come in and assess the damage. Once the damage has been assessed by their service professionals, they will be able to give you a quote for how much the cleanup is going to cost. Water cleanup is definitely not cheap, so this is when it is important to contact your insurance company to see if anything will be covered for you.

It is important that you contact a company like this as soon as you notice that there is a flood problem in your home or business office. Once you get the issue resolved, you can go back to living and working normally without any issues that might come down the road. If left to fester, you can begin to experience a lot of mold issues as well.
Visit for more information on water damage.

Who is the IICRC?

10/4/2021 (Permalink)

WE at SERVPRO of Alamo Ranch are an IICRC certified firm. We use the term IICRC in reference to a host of certifications, so who is the IICRC?

The IICRC is the Institute of Inspection Cleaning and Restoration Certification, a non-profit organization for the cleaning and restoration industry.

The IICRC is managed by its Board of Directors which is comprised of 15 industry leaders elected by the IICRC's Shareholders. The Board of Directors function is to represent the various interests of the Registrants while leading the direction of the organization. The Board of Directors meet four times a year and is tasked with the responsibility of helping shape future policies of the organization and uphold the standards that help shape the industry. The following are the Values of the organization.

* Respect- We will treat everyone we encounter in our interactions through the IICRC in the same manner we would wish to be treated.

* Responsible- We will work to assure that the obligations and stated goals of the IICRC are met in a timely fashion.

* Integrity- We will establish and maintain a culture characterized by honesty, high values and exceptional standards of conduct.

* Excellence- We will accept nothing less than the best in leadership, quality and service.

* Expert- We will continue to build the IICRC's reputation as the leading authority and source of professional knowledge in the industry.

If you have any questions about our services or our IICRC trained technicians, please call us at 210-670-9591.


Are You Storm Ready?

9/13/2021 (Permalink)

SERVPRO technician standing in front of a storm with a canister vacuum on Severe weather can happen any time. Make sure you're storm ready with SERVPRO's Emergency Ready Profile.

How to BE Storm Smart & Storm Ready

Severe weather can happen anytime, anywhere. Each year, Americans cope with an average of the following intense storms:

• 10,000 severe thunderstorms

• 5,000 floods or flash floods

• 1,000 tornadoes

• 2 landfalling deadly hurricanes

Approximately 98% of all presidentially declared disasters are weather-related, leading to around 500 deaths per year and nearly $15 billion in damages. Knowing your risk of severe weather, taking action and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others. 

Know Your Risk. The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business and your family. Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless 

Emergency Alerts. Severe weather comes in many forms and your shelter plan should include all types of local hazards. 

Take Action. Take the next step in severe weather preparedness by creating a communications plan for your home and business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place. 

Be an Example. Once you have taken action to prepare for severs weather, share your story with co-workers and family and friends on Facebook or Twitter. Your preparedness story will inspire others to do the same. 

Build an Emergency Supply Kit

• Water (one gallon per person per day)

• Food (non-perishable 3-day supply)

• Manual can opener

• Battery operated radio, preferably a NOAA Weather Radio

• Flashlight and extra batteries

• First aid kit

• Whistle to signal for help

• Clothing

• Dust masks or bandanas

• Plastic sheering, garbage bags and duct tape

• Wrench or pliers to turn off utilities

• Hygiene items

• Important documents; copies of insurance policies, identification and bank accounts information

• Cash

• Fire extinguisher

• Matches in a waterproof container


How to BE Storm Smart & Storm Ready

Severe weather can happen anytime, anywhere. Each year, Americans cope with an average of the following intense storms:

• 10,000 severe thunderstorms

• 5,000 floods or flash floods

• 1,000 tornadoes

• 2 landfalling deadly hurricanes 

Contact SERVPRO of Alamo Ranch for more readiness tips and tools, including SERVPRO’s Emergency READY Profile (ERP). Having an ERP in place for your facility can help minimize business interruption in the event of a disaster. 

Ready for Storm Season in San Antonio

9/1/2021 (Permalink)

Servpro of alamo ranch logo on white background, below which is a checked box with the words 'emergency ready profile' With SERVPRO's Emergency Ready Profile, you can be better prepared for any disaster.

No one plans on a disaster, but you can plan to be 'Ready for Whatever Happens'.

The Best Way to Reduce Business Interruption Following a Disaster is to Plan For it NOW.

As many as 50% of businesses close down following a disaster, according to the latest research.  Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place.  Pre-planning can serve as an insurance policy aimed at peace of mind.  And knowing you are 'Ready for Whatever Happens' speaks trust to your clients and employees that in the event your business is affected by a disaster, they don't necessarily have to be.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action.  Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.


Preparation is a key component for making it thorugh any disaster, whether is a small water leak, a large fire, or an area flood.  The best time for planning for such events is not when the event happens, but well before it happens.  No one ever plans on a disaster, but you can plan for it.  Now is the time to ask yourself, "Are you ready for whatever happens?"

The SERVPRO Emergency READY Profile is a start up approach that provides critical information needed to begin mitigation and recovery services.  It is designed to serve as a quick reference of important building and contact information.  By working with SERVPRO's Emergency READY Profile, your business can receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster.  SERVPRO is a leader in water and fire damage response and can help you quickly get your property back in working order.

The SERVPRO Emergency READY Profile Advantage:

-> A no-cost assessment of your facility.
This means there is no need to allocate funds, giving you a great value at no cost!  The ERP is an absolutely FREE service.

-> A concise Profile Document that contains only the critical information needed in the event of an emergency.
It will only take a little time to complete and will not take you away from current projects.  But it will save a lot of time if ever needed.

-> A guide to help you get back into the building following a disaster.
This can help minimize the amount of time your business is inactive by having an immediate plan of action.

-> Establishes SERVPRO of Alamo Ranch as your disaster mitigation restoration provider.
You have a provider that is recognized as an industry leader and is close by.

-> Identification of the line of command for authorizing work to begin.
This saves time so we can begin the work of mitigating the damage which can save you time and money.

-> Provides facility details such as shut-off valve locations, priority areas and priority contact information.
Having a quick reference of what to do, how to do it, and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for Whatever Happens".

-> Completed ERPs are available free of charge in hard copy and electric formats
Every free ERP is available in hard copy or through a free app for tablets, phones, and desktop with a simple registration process.



Advantages of Drying Your Home Promptly

8/2/2021 (Permalink)

As insurance companies continue the practice of raising deductibles on homeowners policies, we are seeing more and more clients putting off repairs on their homes after water damage events. SERVPRO of Alamo Ranch would like to inform you as to some of the ramifications of these decisions and to let you know that we can help get you financing for your deductible or other home projects through SERVPRO of Alamo Ranch with a company called Greensky.

When your home or business suffers a water damage, it is imperative that you start the drying process as soon as possible. The longer that moisture stays in building materials, the chances increase that microbial growth will start. You will start smelling sour smells and if left wet long enough, you may experience mold growth. If mold growth occurs, the chance to dry out the affected building materials has been lost and now the affected materials will have to be removed and replaced. This will only elevate the cost.

If you ever decide to sell your home, then you will have disclosures that ask if your home has ever had water damage or mold. If you have to answer yes, and you have used professional mitigation, then you can prove that your home was dried or remediated professionally. If you have to disclose that nothing was done or that you did it yourself, then you will have to explain those procedures to the potential buyer and possibly not get as much for your home as you thought it was worth.

If you have any questions or are ever in need of our services, please call us at 210-670-9591, 24 hours a day and 7 days a week.

What are Flood Cuts?

8/2/2021 (Permalink)

hallway with cut drywall on both sides On the right side, you see a 2 foot flood cut, on the left, a 4 foot cut.

Whether you’re dealing with flooding for the first time in San Antonio, Texas or you’re a veteran storm survivor, there’s always something new to learn. While reading about restoration options, the term “flood cut” may have peaked your interest. Here’s why professionals consider it an essential mitigation technique.

Damage Isn’t Always Obvious

Once a storm has passed and you survey the wreckage, it’s easy to see how high the water level reached. Before you start the demolition stage, though, it’s important to consider a subtle aspect of tear out projects. In the case of drywall, the flooding was likely wicked up well above the visible dirt line. That’s why the standard flood cut for discarding damaged walls is 12 inches above the high water mark.

Amplifying Your Circulation Area 

Even after the waters have receded, you’ll need to work fast to get rid of excess indoor humidity. Those who don’t act decisively risk dealing with widespread contamination and greater repair costs. For this reason, your cleanup and restoration company will put an air movement plan into place. To decide how many fans are needed, where to place them and at what velocity they should be run, a professional will calculate an evaporation rate based on the following parameters:

-Current ambient humidity
-Wet material temperature
-Air movement across moist surfaces
-Water vapor pressure differential
-Wet surface accessibility

By using flood cut to open walls well past the water line, you’ll be in a better position to prevent additional damage to structural members and utilities that were left vulnerable by the storm and its aftermath. It’s also part of the process of removing unpleasant odors from your building.

Take Back the Control

Although you may have done everything in your power to take the needed precautions, flooding makes it necessary to work incessantly to get your site back into shape. Extended cuts are key to doing a thorough job to make your facility look and smell like new again.

Visit for more information on flooding.

The Importance of Hiring a Water Damage Technician

8/2/2021 (Permalink)

servpro truck with hoses coming from truck mounted extractor The experts at SERVPRO of Alamo Ranch are the perfect choice to help your with water damage!

The Importance Of Hiring A Water Damage Professional

Water damage affects not only the structure of the house but also the contents. Professionals understand that a home or commercial building is more than a structure - personal items such as clothing, keepsakes, furniture, and other possessions help transform a house into a home.

Water or flood damage can result from a supply line break, pipe break or other fixture problem. When supply line break, pipe break or flood damage occurs at a residential or commercial property, mitigation professionals should be called for help. No matter the cause or how large the water cleanup project qualified professionals can handle it. From home and residential water damage mitigation to large scale commercial flood damage mitigation, professionals are available to tackle the job.

During a flood damage mitigation there are a lot of things to take into consideration, and it can be difficult to think clearly when dealing with such an incident. It can be very stressful to see the aftermath, and it is advisable to hire a restoration company with a team of certified and experienced water cleanup professionals.

Trained water damage professionals are available and will respond quickly to address the situation appropriately. They have the expertise and resources to provide complete flood damage mitigation services, including inspection, content management, cleanup and drying.

How Restoration Professionals Approach Water Damage

Initial Inspection

A water cleanup team will conduct an initial flood and water in home or water in business inspection to assess the damage. This will ensure the home or business owner knows the cost of the damages, how long the project will take and the amount of loss he or she has sustained.

During the inspection, professionals from a restoration company also identify the source of the water damage and stop more water from coming in. They will look for supply line break or pipe break and fix the source of the flood water and form a restoration plan based on the level of water in home or water in business and damage. These professionals will take appropriate precautions if the flooding contains sewage.

Water Removal

After the initial inspection, the water cleanup professionals will remove all standing water around the property. They will also take proper steps to remove moisture. Demolition and removal of drywall and floors may be necessary to prevent decay. By having professional water extraction equipment, hundreds or thousands of gallons of water can be removed quickly.

Drying Process

Once the water in a flooded home or business is removed, professionals from a restoration company use air movers and a dehumidifier to ensure efficient drying of the space. They open windows for air circulation. During the drying phase, professionals make sure to constantly monitor the affected area and they adjust their equipment throughout the process. Their goal is to provide the quickest, most efficient service and save the home or business owner time and money and get the property back to normal as fast as possible.


Finally, the water cleanup professionals complete the job with the restoration and this may mean rebuilding walls or floors or roof repair or re-tiling or painting. Each flooded home restoration process is different. This process is where the magic happens and the structure is restored to its pre-damage condition. It is the number one priority of a home or business owner to make sure his or her property has the look and feel that it did before the water or flood damage loss event.


If you experience a flooded home or water in home or water in business damage, it is imperative to begin cleanup and drying promptly. Many materials, such as furniture, drywall, and wood can absorb water rapidly, which can cause tremendous damage quickly. For efficient and effective flooded home or water in business cleanup service, contact a reputable restoration company right away so they can check for supply line break, pipe break or other source of water in home or water in business. Visit for more information on water damage.