Recent Posts

Commercial Fire Damage - Essentials

5/17/2022 (Permalink)

What You Should Know About Commercial Fire Damage

An individual who loses their fortune through an electrical fire can be starting one of the worst times of their life. Fire is a disastrous event that could destroy the whole business. Not only do you suffer the fire damage to the structure itself, but you can also lose crucial business assets, such as office furniture or electronics. When a company could stand to lose a large amount of goods due to soot damage and smoke smell, it is good to stop heavy losses before they become too severe.

Emergency Contact

Having an emergency fire restoration contact is crucial when you’re facing a fire damage situation. SERVPRO is always here to help when you need them most. Consider adding us to your list of emergency contacts. This can be advantageous, because we can reduce the risk of ongoing rooftop damage. Damaged rooftops can lead to rainwater entering the business, or possible electrical fires. It is always best to aim to reduce the losses your company might suffer as much as possible. That’s our goal too! The faster we can get out to you, the less likely it is that you will suffer massive damage from a disaster.


After you schedule an appointment with SERVPRO a restoration technician will check on the extent of soot damage, and to what extent the fire spread. The amount of smoke damage on the property is directly proportional to the amount of fire that was in the business. Most fire damage and smoke damage destroys cabinets and interior walls of the business premises, the technician will check all of this to further reduce the spread of the fire damage, therefore minimizing the cost of redecoration and reconstruction.

Please visit, or give us a call at (210)-670-9591 for more information on fire damage.

Hoarding: A Serious Condition

5/15/2022 (Permalink)

Technician in full protective gear A technician wears a white Tyvek suit, gloves, mask and goggles

According to The Mayo Clinic, "Hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them. A person with hoarding disorder experiences distress at the thought of getting rid of the items, regardless of actual value, occurs." Many people with hoarding disorder do not find their habits to be a problem.

Hoarded items are often things other would throw away or look at as junk or garbage such as old newspapers, junk mail, or packaging.

Hoarding can lead to homes filled with extreme clutter to full capacity from years of accumulation, making living conditions unsanitary and crowded. Bugs, fleas, rats, and other vermin may be present, at which point an exterminator would need to be called. At times, hoarding may spread to outside the home as well, to storage facilities, or even the garage or yard.

SERVPRO of Alamo Ranch encounters hoarding situations several different ways. Often we are called for a fire or water loss and find the hoarding situation when we arrive on site. Web will communicate with the insurance company regarding their contents coverage, and after approval, contents can be packed out and possibly cleaned, dried, and stored so that the work can begin on the fire or water loss.

SERVPRO of Alamo Ranch also encounters hoarding jobs through calls from landlords, case workers, real estate agents, or family members, often after the death of a loved one. In these situations, the crew will see if they should look for any items of importance while they clean the job. Sometimes family members will come and try to help the hoarder sort through their contents as well.

Each case is very different, and hoarding jobs are often sensitive situations. If you encounter a hording situation and are looking to make it "Like it never even happened." Call SERVPRO of Alamo Ranch at 210-670-9591.

Source: Restoration Newsline Volume 30, Issue 6

Restoration 101: Identifying and Repairing Damage-Prone Spots After Heavy Rain

5/10/2022 (Permalink)

Blue tarp secured to a flat roof Blue tarp secured to a flat roof

While storms may be exciting to watch, their high winds and torrential rainfall can cause severe damage to homes and businesses. There are several things for restoration contractors to look out for following a heavy rain, such as;

Roof or Awning damage: when heavy rains or storms occur, things like branches, small rocks and other debris can damage your roof, even if the storm is not very severe.

Water and mold damage: When there’s a heavy storm, if your home is not secured adequately against the rain, then water can infiltrate and damage your home even if the standing water recedes after the initial storm. Damp floors and walls can lead to mold and mildew. Keep an eye out for any water entering your home during or after a storm.

Clogged drainage systems outside the property: With heavy rains and high winds come a lot of debris scattered about. This debris, usually leaves, branches and other small minutia, can and will get stuck in drainage ditches and sewer lines on your property. This can be especially tricky, because if you have another loss, it might not be something that you immediately think to check.

The crew at SERVPRO of Alamo Ranch is experienced, intuitive, and expertly trained on everything to watch out for after a storm. Call SERVPRO of Alamo Ranch at 210-670-9591 to assist with any water related damage!

Ultrasonics: Cleaning with Sound

5/5/2022 (Permalink)

silver platter tarnished and clean silver platter before and after. Platter is tarnished on the left and clean on the right.

SERVPRO of Alamo Ranch is using new technology in cleaning.

It is called ultrasonic and uses sound. Sound is a powerful thing; it allows people to do everything from sharing information to singing songs. It is the science of sound that measures and controls sound waves. Ultrasonics is simply the application of sound waves to the cleaning process. 

Our system is from Morantz Ultrasonics. Morantz Ultrasonics Cleaning Systems use the unique properties of sound waves to make cleaning with sound possible.

Morantz Ultrasonics controls the sound and focuses it on dirty and contaminated areas of an object in order to clean it.

It is the unique precision, and of course the power, of Morantz Ultrasonic systems that makes Ultrasonic Cleaning the fastest, most effective, most efficient and effortless cleaning method available.

For all of your cleaning needs call SERVPRO of Alamo Ranch at 210-670-9591.

Source: Morantz Ultrasonics

How important is it to clean my dryer vent?

5/5/2022 (Permalink)

Dryer covered in soot after fire Dryer covered in soot after a fire occurred in the home.

According to FEMA, failure to clean home dryers causes 34% of home dryer fires. Home dryer fires cause $35 million in property loss and can even cause injury and death.

To reduce the risk of these fires happening in your home or business, have SERVPRO of Alamo Ranch clean your dryer vents and ducts that may have lint buildup.

Other tips for keeping your dryer vents clean from the National Fire Protection Agency include cleaning the lint filter before and after each load and making sure the outdoor vent flap will open and is not restricted by snow, a birds nest or other potential obstacles. The outdoor flap should be checked to make sure that it has an operating flap and is not open so as not to let in birds or vermin.

Call SERVPRO of Alamo Ranch at 210-670-9591 to have your dryer vents inspected and cleaned.

Source: Restoration Newsline Volume 30, Issue 4

SERVPRO cleans that?! - Mercury Spills

3/30/2022 (Permalink)

Mercury, a highly volatile and dangerous neurotoxin, is used commonly in homes, usually in high-pressure sodium lamps, thermostats and spent batteries. While usually contained very well, the dangers of mercury not only lie in its liquid form, but, since it vaporizes so readily, also poses dangers as an aerosol. It’s important to get any spilled mercury taken care of immediately, but even more important to do it safely. At SERVPRO, we have the equipment and experience to clean up these dangerous spills. Here’s how a SERVPRO technician would go about cleaning a Mercury spill.

  1. First, the Technician will make sure they are wearing the proper safety equipment. They will be wearing a mercury-type respirator, as well as gloves to ensure none of the liquid touches their skin or gets inhaled.
  2. After that, they will us a mercury-sensing gauge to determine concentration of contamination.
  3. The technician will then apply a magnetic amalgamation powder, which will prevent the mercury from aerosolizing, and cause it to clump into a semisolid paste.
  4. They will then use magnets to pick up the mercury residue and place it in a secure storage container, making sure none is left behind.
  5. A wax-like sealant will be sprayed/painted over the affected area, just in case microscopic remnants of the mercury remain.
  6. Finally, the Technician will collect any tools, gloves, boots, etc. and place them into separate storage containers for decontamination before they are worn again.

As you can see, dealing with dangerous elements like mercury is not something to be taken lightly. Here at SERVPRO, we’re committed to keeping both you and our technicians safe. Mercury spills may be tough to deal with, but we have the equipment, and more importantly the expertise, to make it "Like it never even happened."

What services do we provide?

3/30/2022 (Permalink)

Servpro branded vehicle Our SERVPRO vehicles are loaded and ready to go - whatever your project may be!

SERVPRO of Alamo Ranch continues to grow the list of services that we offer every day. We now offer reconstruction services in the event that your home sustains structural damage from fire or water. We can handle the whole job from start to finish. Along wit reconstruction, we also offer the following services.


Fire, smoke and soot

Water removal and dehumidification

Mold Mitigation and Remediation

* Catastrophic Storm Response

Move Outs and Contents Restoration

Electronics and Equipment

Document Drying

Contents Claim inventory Service


Carpet, Upholstery, Drapes, and Blinds

Ceilings, Walls and Hard Floors

Air Ducts and HVAC


Biohazard and Crime Scene


* Hoarding


* Appraisals and Estimates

* Permit Acquisition

* Demolition and Debris Removal

* Clean Construction

* Board-ups

* Post-Mitigation Reconstruction

* Remodeling 

As you can see, SERVPRO of Alamo Ranch offers a wide variety of services. If you have a need and don't see it here, give us a call and we will discuss your service needs with you. We are always here to help. Call SERVPRO of Alamo Ranch at 210-670-9591.

Mycotoxins and Mold Remediation

3/1/2022 (Permalink)

Mycotoxin spore Mycotoxin Molecule

Mycotoxins are compounds that are naturally produced by certain types of mold. These molds typically form on foodstuffs such as grains, dried fruits, nuts and spices. Mycotoxin molecules are much smaller than the mold spore itself, making it much easier to travel throughout a structure and ductwork. Mold spores are typically 1-6 microns. For comparison, human hair is about 100 microns and a mycotoxin molecule is only 0.1 micron. This small size, therefore, makes it easy to inhale or be absorbed through the skin.

In the remediation process, it is important not to only be concerned with mold removal, but also the removal of these small molecules that can cause health effects. There are two areas of focus. The first is removal of all dust particulate (dust particles) where these molecules often land and take up residency. The second is in the ductwork and its role in distribution, which must be addressed in mold remediation projects. We always recommend duct and coil cleaning at the same time as mold remediation.

SERVPRO of Alamo Ranch is a licensed Mold Remediation Company with a licensed Mold Remediation Contractor on staff. The process of mold remediation can be a little daunting, but SERVPRO of Alamo Ranch can help you through it.

If you believe that there might mold in your home, you need to hire a Mold Assessment Consultant to do initial testing and to write a Mold Remediation Protocol. If you need help finding a Mold Assessment Consultant, SERVPRO of Alamo Ranch can give you several recommendations.

Call SERVPRO of Alamo Ranch at 210-670-9591 if you suspect mold in your home.

What is the IICRC?

2/13/2022 (Permalink)

WE at SERVPRO of Alamo Ranch are an IICRC certified firm. We use the term IICRC in reference to a host of certifications, so who is the IICRC?

The IICRC is the Institute of Inspection Cleaning and Restoration Certification, a non-profit organization for the cleaning and restoration industry.

The IICRC is managed by its Board of Directors which is comprised of 15 industry leaders elected by the IICRC's Shareholders. The Board of Directors function is to represent the various interests of the Registrants while leading the direction of the organization. The Board of Directors meet four times a year and is tasked with the responsibility of helping shape future policies of the organization and uphold the standards that help shape the industry. The following are theValues of the organization.

* Respect- We will treat everyone we encounter in our interactions through the IICRC in the same manner we would wish to be treated.

* Responsible- We will work to assure that the obligations and stated goals of the IICRC are met in a timely fashion.

* Integrity- We will establish and maintain a culture characterizedby honesty, high values and exceptional standards of conduct.

* Excellence- We will accept nothing less than the best in leadership, quality and service.

* Expert- We will continue to build the IICRC's reputation as the leading authority and source of professional knowledge in the industry.

SERVPRO of Alamo Ranch 210-670-9591


Are You Winter Weather Ready?

2/11/2022 (Permalink)

Are you prepared for the upcoming cold weather? Cold weather can have a huge impact on your home or business if you are not ready for it. From heavy rain and freezing temperatures to damaging winds, sleet, or snow, all can cause serious and costly property damage. While you cannot control the weather, you can take steps to be prepared and help take the sting out of winter weather. To help prevent costly damages due to weather, consider taking the following precautions to protect your property before colder weather hits.

* Check your business property for downed tree limbs and branches. Wind, heavy rain,ice, and snow can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.

* Roofs, water pipes, and gutters should all be inspected to help ensure they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can cause a damming effect, which can lead to roof damage and interior water problems.

If you experience any of these issues, please call SERVPRO of Alamo Ranch at 210-670-9591.

Source: Restoration Newsline Volume 30, Issue 12