Recent Posts

Fire information for Homeowners

8/19/2020 (Permalink)

House on fire House on fire

For Homeowners, Putting out a fire can be worse than the fire itself.

The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings. SERVPRO's 1-4-8 Service Response guidelines can help prevent fire damage from creating long term problems. SERVPRO® of Alamo Ranch professionals provide timely response with mitigation services ranging from fire, smoke and soot removal to contents claims inventory and document restoration. These services help ensure your property, belongings and memories are restored to preloss conditions when possible.

1- Within 1 hour from notice of loss, a professional with SERVPRO® of Alamo Ranch will  contact you to arrange service.

4- Within 4 hours of loss notification, a professional with SERVPRO® of Alamo Ranch will be on site to start mitigation services ( if necessary).

8- Within 8 business hours, a verbal briefing of the scope will be communicated to you by a SERVPRO® of Alamo Ranch professional.

SERVPRO of Alamo Ranch is available 24 hours a day, 365 days a year to help you regain control quickly. Call us at 210-670-9591 for service.

Source: SERVPRO® pamphlet 45535

Psychrometrics, the science of drying

8/15/2020 (Permalink)

SERVPRO® Here To Help SERVPRO® Here To Help

There is actually a science to the drying process. The science is called psychrometrics. The knowledge of psychrometrics is essential to restoring a water damaged structure to its preloss condition. 

While  your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, you need to call SERVPRO of Alamo Ranch. We are trained in the science of drying and follow strict industry-approved standards to help lower the chances of secondary damage.

SERVPRO of Alamo Ranch will:

* Inspect the building to detect every component that is wet to help prevent secondary damage from happening.

Measure how much moisture is in wet materials and monitor whether the materials are drying properly.

Speed up Mother Nature by using professional drying equipment.

If you experience a water intrusion into your home or business, call the professionals at SERVPRO of Alamo Ranch. 210-670-9591 24 hours a day and 7 days a week including holidays.

Source: Restoration Newsline Volume 30, Issue 8

St. Louis Flooding

8/11/2020 (Permalink)

Cars in flooded parking lot Cars in flooded parking lot

SERVPRO® of Alamo Ranch sent crews up to St. Louis to help with flooding caused by large amounts of rain in the area. They left yesterday are are there now to start work this morning.

This is the time of the year that the weather can be so unpredictable. Recently we have had warm or hot temperatures followed by cold fronts and vice versa. These extreme temperature changes can cause high winds, thunderstorms, hail, and torrential downpours.

When storm related events cause damage to your precious property, call the professionals at SERVPRO of Alamo Ranch. We will take the stress out of the situation and put your mind at ease that we can restore your property. We have IICRC certified WRT and ASD technicians that will professionally restore your property. 

Call us at 210-670-9591 for situations that include but are not limited to board up, roof tarping, water extraction, pack outs, placing of drying equipment, and remodeling.

SERVPRO of Alamo Ranch!

Faster to any size disaster. 210-670-9591

Leaks from the Hvac system can cause problems.

8/10/2020 (Permalink)

Air conditioning units on building Air conditioning units on several floors of building

Air conditioning comes in many shapes and sizes and all of them have condensation.

When you find water anywhere inside your home where it does not belong, it is always a major cause of concern. Not only are you worried about where the water may be coming from, but what to do next and whom to call. If it is your air conditioning leaking water inside then:

Turn off the AC system to stop the water flow and also protect your equipment from further damage.

Clean up the water that has leaked to prevent further damage to ceilings, walls, and floors. If there is furniture in the area, then either move the furniture to protect the legs or place foil under the legs to prevent absorption into wood.

Call SERVPRO of Alamo Ranch at 210-670-9591 and we will respond to access what building materials are wet with state of the art moisture meters. We will then determine how much drying equipment to place to return the building materials moisture content back to a normal level.

Water Restoration

7/28/2020 (Permalink)

Tech extracting water in kitchen Tech extracting water in kitchen with wand

SERVPRO® of Alamo Ranch strives to meet or exceed the expectations of every customer, client, or potential stakeholder that is involved with water damaged property. Every property, every project, every customer deserves excellence. Water intrusion in a home or business is a traumatic event. Effectively restoring a water-damaged building, and its contents, is a valuable service to the homeowner or business owner, as well as to the insurance industry. In residential homes, the normal lifestyle of residents is severely disrupted. This type of disruption creates stress and uncertainty for many individuals. 

 These are many of the factors that drive SERVPRO® of Alamo Ranch to make it “Like it never even happened.” Properly mitigating, drying, and restoring a water-damaged structure and contents requires training, expertise, and specialized equipment.

If water damage impacts your life, call the professionals at SERVPRO® of Alamo Ranch at 210-670-9591. We strive to make it "Like it never even happened."

Be Aware of Heat Stroke!

7/22/2020 (Permalink)

Man walking in desert Man walking in desert leaving footprints

It is that time of year again where the temperatures are going through the roof. SERVPRO® of Alamo Ranch would like you to be aware of the symptoms of possibly coming down with heat stroke.

Heat stroke results from prolonged exposure to high temperatures -- usually in combination with dehydration -- which leads to failure of the body's temperature control system. The medical definition of heat stroke is a core body temperature greater than 104 degrees Fahrenheit, with complications involving the central nervous system that occur after exposure to high temperatures. Other common symptoms include nausea, seizures, confusion, disorientation, and sometimes loss of consciousness or coma.

The hallmark symptom of heat stroke is a core body temperature above 104 degrees Fahrenheit. But fainting may be the first sign.

Other symptoms may include:

  • Throbbing headache
  • Dizziness and lightheadedness
  • Lack of sweating despite the heat
  • Red, hot, and dry skin
  • Muscle weakness or cramps
  • Nausea and vomiting
  • Rapid heartbeat, which may be either strong or weak
  • Rapid, shallow breathing
  • Behavioral changes such as confusion, disorientation, or staggering
  • Seizures
  • Unconsciousness
  • Be careful in this summer heat.
  • If you have any questions or would like to speak to someone about our services, please contact SERVPRO® of Alamo Ranch at 210-670-9591.
  •  Source: webmd

Everyday Molds

7/14/2020 (Permalink)

Bleu Cheese Bleu Cheese

In this blog, I would like to address the everyday occurrence of good and normal molds so that we can clarify that all molds are not bad.

Good molds are molds that help make cheese, wines, and medicines. Most people really don't realize the products that would not be possible without good molds.

Normal molds are airborne mold spores and surface mold growth. Airborne mold spores are just a naturally occurring phenomena that get into our homes through open doors, open windows, and even on our clothes. These molds are considered normal as long as they did not originate within the home. What makes normal mold normal is that it is growing on a non-porous surface that can not be a sustainable food source and it can be cleaned with normal house cleaning methods.

I hope that this somewhat clarifies the differences in molds and gives you a better understanding of what to look for.

For any questions or if you need us to look at an issue, please call SERVPRO® of Alamo Ranch at 210-670-9591

Certified: SERVPRO® Cleaned Program

7/8/2020 (Permalink)

Certified: SERVPRO® Cleaned sign on window Certified: SERVPRO® Cleaned sign on window

The Certified: SERVPRO® Cleaned program is centered around the three C's- Consult, Clean, and Certify.


We will meet with the property owner to evaluate current cleaning processes, and propose additional services that SERVPRO® of Alamo Ranch can offer to minimize the potential transmission of COVID-19. We will also discuss how frequently these services should occur. Higher frequency service is recommended for businesses with high traffic and an inability to implement health screening of people entering the business.


Standard services focus on cleaning and disinfectant application to limit the emergence of viral pathogens. This may include disinfectant application to frequently contacted touch points such as doorknobs, light switches, countertops, keyboards, and desks to minimize the potential transmission of COVID-19.

Enhanced services build upon standard services by adding cleaning and disinfectant application to less frequently contacted touch points. This would be implemented in the case of having a person that tests positive for COVID-19 or a person that may be exhibiting symptoms of the virus.


A Certified: SERVPRO® Cleaned window cling with the last date serviced or a table tent would be placed at the site letting the people that enter your building know that your building has been cleaned by the professionals at SERVPRO® of Alamo Ranch. For more information, call us at 210-670-9591.

Fireworks Safety Tips!

7/3/2020 (Permalink)

Fireworks Fireworks smoking

The Fourth of July is rapidly approaching. SERVPRO of Alamo Ranch wants you to be aware of the inherent dangers of fireworks.

Remember, fireworks can be dangerous, causing serious burn and eye injuries.

Check your local ordinances before using fireworks.

Follow these safety tips when using fireworks: 

  • Never allow young children to play with or ignite fireworks.
  • Avoid buying fireworks that are packaged in brown paper because this is often a sign that the fireworks were made for professional displays and that they could pose a danger to consumers.
  • Always have an adult supervise fireworks activities. Parents don't realize that young children suffer injuries from sparklers. Sparklers burn at temperatures of about 2,000 degrees - hot enough to melt some metals.
  • Never place any part of your body directly over a fireworks device when lighting the fuse. Back up to a safe distance immediately after lighting fireworks.
  • Never try to re-light or pick up fireworks that have not ignited fully.
  • Never point or throw fireworks at another person.
  • Keep a bucket of water or a garden hose handy in case of fire or other mishap.
  • Light fireworks one at a time, then move back quickly.
  • Never carry fireworks in a pocket or shoot them off in metal or glass containers.
  • After fireworks complete their burning, douse the spent device with plenty of water from a bucket or hose before discarding it to prevent a trash fire.
  • Make sure fireworks are legal in your area before buying or using them.
  • Source:

Not all 4th of July Celebrations are canceled

7/1/2020 (Permalink)

Fireworks Watching fireworks from the beach

SAN ANTONIO – Despite a pandemic, not all Fourth of July fireworks celebrations have been canceled in 2020, but masks and hand sanitizer will most likely make appearances at each socially distanced party.

New Braunfels and Schertz officials said they will not host central gatherings but are encouraging people to watch the cities’ fireworks displays from their homes or other locations that make social distancing possible.

In San Antonio, Six Flags Fiesta Texas is still planning on holding a fireworks display, as the park will reopen on Friday, June 19.

San Antonio’s 4th of July celebration at Woodlawn Lake Park canceled due to COVID-19

Here are the latest plans for fireworks display around San Antonio and New Braunfels for July 4. This list will be updated as plans are added or canceled.


Helotes has canceled its celebration that was planned for July 3 at the grounds of City Hall. The city’s website states the festivities typically gather more than 1,000 people.

“Our team remains committed to the health and safety of all residents and visitors. Unfortunately, we do not have enough space at City Hall to accommodate such a large event with the implementation of adequate social distancing measures. We look forward to welcoming everyone back next year for the 2021 celebration,” City Administrator Marian Mendoza said.

Leon Valley

The city has canceled its 26th annual Fourth of July events including the annual parade, fireworks, and the Leon Valley Historical Society’s Pioneer Firecracker 5K Morning Run.

New Braunfels

The annual Fourth of July Parade in New Braunfels has been canceled t his year, but you’ll still be able to enjoy the city’s annual fireworks spectacular which will take to the skies over Landa Park as planned.

No 4th of July parade in New Braunfels this year, but here’s how to watch the fireworks

Officials said residents that want to watch the fireworks can do so from these locations:

  • Landa Park
  • Fredericksburg Fields
  • Landa Park Golf Course
  • Fischer Park
  • The parking lots of Oakwood Church and the Westpointe Village shopping center

San Antonio

The annual Fourth of July Celebration and fireworks show at Woodlawn Lake Park has been canceled this year out of an abundance of caution, city officials said Tuesday.

San Antonio’s 4th of July celebration at Woodlawn Lake Park canceled due to COVID-19

The celebration is a city of San Antonio-sanctioned event.

City parks and trails will remain open over the holiday weekend and social distancing is encouraged.

San Marcos

The city’s SummerFest, which includes fireworks and a concert, has been postponed due to the pandemic.

“Staff will continue to discuss and monitor the situation to determine when the celebration can be rescheduled,” the city said in a news release.

The San Marcos River and city parks will remain open during the holiday weekend but city officials encourage visitors to take safety precautions.


The city says this year’s celebration “will be like no other in recent years."

Schertz is encouraging families to stay home and picnic in their own backyards, and then find a spot near their houses to watch the fireworks display.

Fireworks will be held at Hilltop Park, Schertz Soccer Complex and Rhine Valley Park and will start around 9:15 p.m.

City leaders and departments will also have a parade throughout neighborhood streets.

More details about time and route will be released at a later time. For more information, click here.

Six Flags Fiesta Texas

Fiesta Texas, which will reopen on Friday, will have fireworks from July 3-5, according to a park spokesperson.

The fireworks will immediately follow the show “Rock the Night,” which begins at 9:15 p.m.

 Source: KSAT 12 News