Recent Posts

Customer Comments on our Service

12/16/2019 (Permalink)

Crew photo SERVPRO of Alamo Ranch Production Employees

SERVPRO of Alamo Ranch would like to salute and share some of the comments that our customers have made about our amazing employees.

* Luis, Francisco and Maria were professional, courteous and extremely knowledgeable about remediation! You are truly fortunate to have such personnel working for you. They are a credit to your organization. We would highly recommend SERVPRO of Alamo Ranch to anyone in need of your services. People make the organization. You need to recognize and reward exemplary performance!

* Continue doing what you are doing!

* Very Professional

* No further recommendations. Outstanding job. I am very happy with the work.

* Technician was extremely polite and courteous while doing his job.

* Thanks for the quick work and the guys sent were very nice and helpful in this crisis.

* Thanks for being so thorough and attentive!

* Your men did an honest and great job... I will save the contact information for your company. Thank you again!

* Keep up the friendly service.

* Everything was great

* The team of Lucio and Gabe was very professional, respectful, helpful and all around BAD***. Love this company. Thank you for your services.

* Everything has been wonderful so far. Lucio has made a scary experience seem like it's nothing! I really appreciate his knowledge, promptness and understanding demeanor.

* Great job

* Cole Galligan, Production Crew Chief, and his assistants did an outstanding job of mitigation.

* When asked what we can do to improve our performance in the future: None, everything went smooth.

Again we would like to commend our loyal employees on a job well done. If you are ever in need of our services, please call SERVPRO of Alamo Ranch at 210-670-9591.

Christmas Decorating Safety Tips

12/11/2019 (Permalink)

Christmas Tree Christmas Tree

We all agree that the holiday season is a magical time, but Christmas traditions, decor, and celebrations can lead to accidents or worse if you are not careful. Here's how to keep your family safe and healthy through to the NEW Year.

According to the National Fire Protection Association (NFPA), tree fires aren't super common, but when they do happen, they are more likely to be serious.

Keep your tree at least 3 feet away from all heat sources like fireplaces, radiators, and heat vents. If you have a real tree, remember to keep it watered. The drier the tree, the more easily it could ignite. Make sure to choose a sturdy stand so that the tree will not tip over.

Check your lights' packaging for the power output and never plug in more than what a power strip outlet says it can handle. Also, never connect more than 3 strings of lights in one series.

Always look for the UL symbol when buying electrical items and pay attention to its color. Green means it's approved for indoor use, and red means it can be used indoors and outdoors. If you are using old lights, check the wires for cracking or fraying. Unplug all indoor lights when you leave the house. 

SERVPRO of Alamo Ranch would like to wish everyone a very Merry Christmas! If you have any questions, please call us at 210-670-9591

Source: Good Housekeeping Institute 

Outdoor Christmas Lighting Safety Tips

12/9/2019 (Permalink)

Christmas lights Christmas lights

Decorating your home for the holidays is fun and exciting, but it is no time to get careless. Each holiday season, hundreds of homes are damaged by faulty electrical wiring. You have to make sure you'r5e as safe as possible and using the best quality equipment you can find.

Avoid using 7 volt light bulbs. They are bigger and brighter, but they also burn much hotter than regular Christmas lights. One of the most common causes of holiday house fires is bulbs such as these being too close to gutters filled with dried out leaves.

Make sure that you only use Christmas lights that are designated for outdoor use. If you use indoor rated lights, they may not be able to withstand the weather conditions, causing them to break down much faster.

Don't use nails, tacks, or metal staples to secure outdoor Christmas lights. Use insulated hooks instead and be sure your lights are strung tightly to avoid damage from the wind.

Only use outdoor rated extension cords.

All plugs should be plugged into a GFCI protected outlet when outside.

SERVPRO of Alamo Ranch hoped that these tips have been helpful. We would like to wish you and your family a very Merry Christmas! If you have any questions, please call us at 210-670-9591


Pearl Harbor Day

12/7/2019 (Permalink)

USS Arizona Memorial USS Arizona Memorial

On Sunday morning, December 7, 1941, the Imperial Japanese Navy Air Service attacked Naval Station Pearl Harbor in HonoluluOahuHawaii Territory, without warning and without a declaration of war, killing 2,403 Americans, and injuring 1,178 others. The attack sank four U.S. Navy battleships and damaged four others. It also damaged three cruisers, three destroyers, and one minelayer. Aircraft losses were 188 destroyed and 159 damaged.

The USS Arizona Memorial in Pearl Harbor is a marble memorial over the sunken battleship USS Arizona, which was dedicated on May 30, 1962 ("Memorial Day"), in honor of the 1,177 crew members who were killed. The memorial remembers all military personnel who were killed in the Pearl Harbor attack. Note: This site is open to the public with boat tours to the memorial provided by the US Navy from the visitors center.

SERVPRO of Alamo Ranch would like to recognize the brave men and women that lost their lives on this day.


Types of Smoke

12/6/2019 (Permalink)

Fireman in front of house Fireman in front of house

As we discussed in the article about the behavior of smoke, there are two types of smoke and subtypes of the two types. The following are types of smoke:

Wet Smoke. (Plastic and Rubber) Low heat, smoldering, pungent odor, sticky, and smeary. Smoke webs are more difficult to clean.

* Dry Smoke. (Paper and Wood) Fast-burning, high temperatures; heat rises, therefore smoke rises.

* Protein Fire Residue. (Produced by evaporation of material rather than from a fire.) Virtually invisible, discolors paints and varnishes, extreme pungent odor.

* Fuel Oil Soot. (Furnace Puff Backs)While "puffbacks" can create havoc for homeowners, SERVPRO of Alamo Ranch technicians can, in most cases, restore the contents and structure quickly.

* Other Types. (Tear gas, fingerprint powder, and fire extinguisher residue) Special loss situations require special care.

SERVPRO of Alamo Ranch technicians are trained to handle the toughest of losses. If your home or business suffers fire or smoke damage, contact SERVPRO of Alamo Ranch at 210-670-9591 to make it "Like it never even happened."

Source: Restoration Newsline Volume 30, Issue 11

The Behavior of Smoke

12/4/2019 (Permalink)

Firefighter putting out a house fire House fire

The damage to your property can often be complicated due to the unique behavior of smoke. There are two different types of smoke-wet and dry. As a result, there are different types of soot residue after a fire.

SERVPRO of Alamo Ranch technicians are thoroughly trained in fire cleanup and restoration and know the different types of smoke and their behavior patterns. Knowing this information is vital to proper restoration. Before restoration begins, our technicians will survey the loss to determine the extent of impact from fire, smoke, heat, and moisture on the building materials and its contents. The soot will then be tested to determine which type of smoke damage occurred. Pretesting determines the proper cleaning method and allows our technicians to focus on saving your precious items.

Hot smoke migrates to cooler areas and upper levels of a structure. Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.

The type of smoke may greatly affect the restoration process.

If a fire occurs in your home, call the professionals at SERVPRO of Alamo Ranch at 210-670-9591.

Source: Restoration Newsline Volume 30, Issue 11

Are you Ready for a Storm?

12/2/2019 (Permalink)

Storm Storm

SERVPRO of Alamo Ranch recently sent crews to help with flooding in the Beaumont, Texas area along with the Houston, Texas area. These fast developing storms can cause havoc in your life and can be dangerous and costly.

So people ask us, what did you do in the houses. Well first of all, this water in the home is rising water and is categorized as category 3 or black water. What does that mean? It is the same category as sewage. The water may contain human waste, animal waste, pesticides, and many other chemicals.

So, any porous materials will have to be removed. That means drywall, trim, floor coverings, and cabinets. After removal, it will need to be reconstructed. This is a costly process and you will need to check your insurance. This is generally not covered by normal insurance, but should be covered by flood insurance through the National Flood Insurance Program.

Check you insurance coverages and make sure that you have what you need. If you have any questions, please call SERVPRO of Alamo Ranch at 210-670-9591.

Happy Thanksgiving!

11/28/2019 (Permalink)

Deserts Deserts

The staff at SERVPRO of Alamo Ranch would like to wish you and your family a very Happy Thanksgiving. We hope that your day will be filled with a festive atmosphere where we can all reflect on the good fortunes and possibly some not so good that we have had all year. We hope that you enjoy the day visiting with family and friends and enjoy the food.

If for any reason that you may be in need of our services, please call 210-670-9591 and we will come to your location to help. We are available 24 hours a day and 7 days a week. We hope that your festivities are not interrupted, but we are always here to help. Call SERVPRO of Alamo Ranch at 210-670-9591 if you need us. Again, we hope that you have a wonderful Thanksgiving.

Safety First Before the Feast Continued

11/26/2019 (Permalink)

Couple cooking Couple cooking

The following safety tips are a continuation of yesterdays safety tips to help ensure that you can enjoy a safe holiday.

Keep anything flammable like pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels away from the stove, oven, or other appliances in the kitchen that generates heat.

Do not wear loose clothing or dangling sleeves while cooking.

Clean cooking surfaces on a regular basis to prevent grease build up.

Purchase a fire extinguisher to keep in the kitchen year round. Contact the local fire department for training on the proper use of fire extinguishers if you are unsure.

Always check the kitchen before going to bed or leaving the home to make sure all kitchen appliances like stoves, ovens, and toasters are turned off.

Install a smoke alarm near the kitchen, on each level of the home, near sleeping areas, and inside and outside of bedrooms. Use the test button to check it is working properly every month. Replace the batteries at least once a year.

SERVPRO of Alamo Ranch wish you a safe and happy Thanksgiving and holiday season. Call us at 210-670-9591 with any questions.

Source: Restoration Newsline Volume 30, Issue 11

Safety First Before the Feast

11/25/2019 (Permalink)

Man chopping vegetables Man chopping vegetables

Each November, families gather to celebrate Thanksgiving by preparing a delicious feast, but if you don't practice safe cooking habits, your happy holiday could quickly become hazardous in a blink of an eye. According to the NFPA, cooking is the main cause of fires and injuries, with the Thanksgiving holiday being the peak day for cooking related fire emergencies. Review the following safety tips to help ensure you can enjoy a safe holiday.

Never leave cooking food unattended-stay in the kitchen while frying, grilling, or broiling food. If someone must leave for even a short period of time, they should turn off the stove.

Check food regularly while cooking and remain in the home while kitchen equipment is in use. Use a timer as a reminder that the stove or oven is on.

Keep small children away from the cooking area. Enforce a " kid free zone" and make them stay at least three feet away from the stove and oven.

More safety tips to follow. SERVPRO of Alamo Ranch wish you a safe and happy Thanksgiving and holiday season. Call us at 210-670-9591 if you have any questions.

Source: Restoration Newsline Volume 30, Issue 11