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Flush a Water Heater in 4 Easy Steps

3/21/2018 (Permalink)

Water Damage Flush a Water Heater in 4 Easy Steps Water Heater Flush in Texas

Water heater maintenance is fairly simple, but it can go a long way toward preserving the integrity of your device and extending the life of it. One thing that you can do to prevent costly repairs and damage is to flush it regularly. If you have never performed a water heater flush before and want to know how, this post can serve as your guide. Before you begin, you will need the following:

• A standard garden hose
• A screwdriver
• An outside area to which you can divert water
• Protective gear

Once you have the necessary tools, it’s time to get to work.

1. Turn Off the Device

Before you can begin working on your water heater, you need to turn it off. For a gas heater, extinguish the pilot. For an electrical one, pop the breaker that powers the heater.

2. Connect the Hose and Prep the Area

Once your heater is off, prep the drainage area and connect the hose to the drain valve. Be sure to wear protective gear while you work to prevent burning and bacteria contamination.

3. Start Draining

Once the area is prepped and the hose is attached, it’s time to start draining. Open the drain valve and allow the water to stream for several minutes. You can help the water drain faster by opening the kitchen sink’s hot water valve. Wait a few minutes, and then turn it off. Wait until the flow of water from the hose has turned into a trickle, then go inside, turn on the hot water faucet once more and let the remainder of the water flush.

4. Close Off the Valves and Restore Power

Once the tank is completely empty, disconnect the hose and close the valves. Turn on your kitchen faucet and leave it on until the flow of water has returned to normal. Once you’ve confirmed that the tank is full, restore power to the heater.

By routinely flushing the water heater in your San Antonio,TX, home, you can extend the life of your heater by years. Follow the steps above for guidance.

Visit us at for more information. 

Act Fast Post-Flood To Prevent Excessive Mold Damage

3/16/2018 (Permalink)

Commercial Act Fast Post-Flood To Prevent Excessive Mold Damage Commercial Water Loss Clean up

If your building was recently involved in a flood, it is imperative that you implement cleanup measures with 24 to 48 hours after the incident; otherwise, you risk mold growth and bacteria buildup. The storm damage restoration team in Alamo Ranch, TX, has tips to help you make the flood cleanup process as easy and as effective as possible. Those tips are as follows:

• Inspect the building’s contents
• Extract standing water
• Remove the building’s contents
• Clean up
• Dry out the building

Inspection Is Key

First and foremost, inspect your building and its contents for signs of moisture. Anywhere there is moisture, there is a risk for mold. Take inventory of all contents that are damaged, a task that will assist with the cleanup process and help with your insurance claim later on.

Extract Water

Once you’ve inspected your building, begin to extract any sitting water. This may require the help of a professional water restoration company. The professionals use commercial pumps and dehumidifiers to rid your building of standing water and any moisture that remains in the air or the walls. This step is especially important to preventing mold growth.

Remove Contents

Once your building no longer has any water in it, go in (upon receiving the go-ahead from a professional) and begin to clear out the contents. Unfortunately, you may have to toss unsalvageable items such as carpet, wood furniture, couches and chairs, but many of your contents may be savable. You may have to remove drywall and insulation as well.

Clean Up

Once the contents are out, it’s time to clean up. If your carpet is savable, use a wet/dry vacuum to clean up debris and possible bacteria. Clean the walls, frames, salvable furniture and any visible signs of mold with sanitizers and heavy-duty cleaners.

Dry It Out

Once everything has been cleaned, dry out your building with dehumidifiers and fans to kill mold spores. This last step is important to preventing future mold damage.

Mold growth can happen quickly. To prevent mold damage from wreaking havoc on your building, take the above steps immediately after a flood.

Visit us at for more information. 

Assessing Mold Damage

2/19/2018 (Permalink)

If you have a black mold problem, you have a moisture problem. Mold spores exist everywhere. They are small and float easily on the air, which allows them to permeate most areas. These spores thrive in wet environments, so high levels of moisture in your building will likely lead to mold growth.


It doesn’t take much to get mold to grow. Given the right setting, black mold can begin growing within 24 to 48 hours. Here are some contributing factors to an infestation.

• Presence of mold spores
• Warm temperature
• Organic food source like wood, cotton, dirt or drywall.
• Moisture
• Time

When a facility experiences an unhealthy presence of mold growth, it is typically due to a moisture issue. This may be due to an obvious concern like a leaking roof, a flooded toilet or a plumbing problem. Other factors that might be an issue are high humidity, inadequate ventilation or condensation buildup.

Assessing the Problem

If you are only dealing with minor surface mold, calling in an expert might not be necessary. On the other hand, if the damage is extensive, it might be wise to contact a professional mold remediation company in San Antonio, TX who employ certified and trained specialists in mold assessment to help with the mold cleanup. Mold assessment and identification may not be as easy as spotting the obvious presence of black mold growth; it requires visual examination and testing as well.

Spores can get in hard-to-reach places like behind walls, in ventilation ducts, beneath sinks and under carpets. This means its presence may go undetected for some time. Special equipment may be necessary to determine whether mold is growing in some of these places.

If you suspect an extensive mold problem, it is important to take steps to remediate the issue. Make sure to regularly check your facility for moisture damage that might lead to mold growth. Visit for more information on mold. 

3 Important Steps for Cleaning up Your Home After a Fire

2/14/2018 (Permalink)

Dealing with a house fire in San Antonio, TX can be a daunting task. Not only do you have to worry about taking care of your family and finding a place to stay, you also need to decide how to deal with smoke damage, cleaning, repairs, etc. Luckily, there are a few straightforward steps you can take to get your life back on track.

1. Make Sure the Area Is Safe

When it comes to fires, appearances can be deceiving. While you may not see any flames, fire may still exist deep within your house. It can be best not to go too close or enter the structure until the fire department tells you it’s safe. Your home may be contaminated by unclean water and ash, so it can be best to wait for professional help before attempting to move or touch items.

2. Decide What Needs to Be Done

After you’ve made sure you’re safe, one of the next steps you should take is to contact your insurance company. Your coverage provider can help you understand the costs related to cleaning up smoke and soot damage. You may need to make a list of everything that was damaged or destroyed. Important documents and credit cards may need to be replaced.

3. Get Professional Help

It can be nearly impossible to handle all the things that need to be done after a fire on your own. Hiring a professional damage restoration company to help take care of smoke cleaning and other repairs can save you a world of stress. A restoration company will generally know exactly what needs to be done to fix your home and possessions, hopefully returning them to their previous states.

After you make sure it is safe to enter your home, you can inventory your possessions and decide what repairs need to be done. A restoration company can help you fix smoke damage and complete other necessary tasks to get your home back to a livable state. Visit for more information on fire damage. 

2 Reasons to Get Board Up Services After a Commercial Fire

2/14/2018 (Permalink)

A fire can be absolutely devastating to a business. The best thing you as a commercial property owner can do is stop the fire damage from escalating out of control. This requires you to hire professionals to board up the windows. There are various reasons to board up your business until you can repair the damage and get back on your feet.

1. Keep Out Looters and Vandals

Looting is far too common following disasters. These criminals are more likely to target buildings that are easy to get into. Therefore, if your building’s windows were busted, then looters could enter your building to take whatever property had to be left behind. Additionally, there may simply be people who want to graffiti your building. This only leads to you spending more money in addition to what you need to spend on the initial fire cleanup. Even placing a board in the open windows and doorways is enough to deter many would-be criminals from entering.

2. Retain Insurance

You need to contact your commercial insurance provider immediately following fire damage to begin the claims process. The amount of money you end up receiving will depend on a number of factors. For instance, your insurance company will expect you to take action to prevent additional damage from taking place. You may have coverage against a fire, but if a looter breaks in because you did not board up the property, then your insurance may not cover any damage that looter commits. You never want to give your insurance provider any reason to deny your claim.

Ultimately, board up services can save you money in the long run. The professionals you hire for fire damage remediation should be well-versed in installing boards on windows and doorways. Ask about this service so that you do not have to worry as much about people breaking in. Visit for more information on commercial fire damage. 

What Is a Flood Cut?

12/8/2017 (Permalink)

What Is a Flood Cut?

Whether you’re dealing with flooding for the first time in San Antonio, Texas or you’re a veteran storm survivor, there’s always something new to learn. While reading about restoration options, the term “flood cut” may have peaked your interest. Here’s why professionals consider it an essential mitigation technique.

Damage Isn’t Always Obvious

Once a storm has passed and you survey the wreckage, it’s easy to see how high the water level reached. Before you start the demolition stage, though, it’s important to consider a subtle aspect of tear out projects. In the case of drywall, the flooding was likely wicked up well above the visible dirt line. That’s why the standard flood cut for discarding damaged walls is 12 inches above the high water mark.

Amplifying Your Circulation Area

Even after the waters have receded, you’ll need to work fast to get rid of excess indoor humidity. Those who don’t act decisively risk dealing with widespread contamination and greater repair costs. For this reason, your cleanup and restoration company will put an air movement plan into place. To decide how many fans are needed, where to place them and at what velocity they should be run, a professional will calculate an evaporation rate based on the following parameters:

Current ambient humidity
Wet material temperature
Air movement across moist surfaces
Water vapor pressure differential
Wet surface accessibility

By using flood cut to open walls well past the water line, you’ll be in a better position to prevent additional damage to structural members and utilities that were left vulnerable by the storm and its aftermath. It’s also part of the process of removing unpleasant odors from your building.

Take Back the Control

Although you may have done everything in your power to take the needed precautions, flooding makes it necessary to work incessantly to get your site back into shape. Extended cuts are key to doing a thorough job to make your facility look and smell like new again. Visit for more information on flooding.

What Is the Best Way to Address Fire Damage?

12/8/2017 (Permalink)

What Is the Best Way to Address Fire Damage?

After a house fire in San Antonio, Texas you may feel overwhelmed or confused about how to manage the many tasks before you. This is understandable—you need to deal with fire damage, water damage, insurance processes, home security, and even meeting your family’s basic needs. It may help to think of your fire emergency similarly to a medical emergency, and the fire restoration like a period of physical healing.

First Aid

You have probably dealt with a medical emergency or acute injury. First, you need the help of a trained professional. With a fire emergency, the process is much the same.
First aid for your fire means calling for help immediately. Obviously, call the fire department or 911 to put out the flames and assist in evacuation.
Next call your insurance company and a recognized disaster relief group, like The American Red Cross or the Salvation Army.
In the same way an emergency medical team would stop the bleeding or immobilize a broken bone, a reputable fire restoration service can help board up entrances to stop potential looting and advise you how to avoid further damage after the fire.

Follow Up Care

Follow up care by your regular physician is the next step after an emergency room visit, and consulting a professional restoration company is the next step after a house fire. Choose trusted professionals for repairing fire damage and water damage.
The amount of water damage often takes homeowners by surprise—a fire hose delivers a lot of water to put out the flames, and the water does its own damage. Generally, a restoration company needs to dry your home and remove soot and smoke before the remaining cleanup begins. Premature attempts by homeowners to salvage belongings often does more harm than good because smoke and soot can be permanently set into many textiles, often just by touching them.


Just as an injured person usually requires a recuperation period, a family needs time to recover after a house fire. Even after the fire damage has been repaired and the smoke cleaned, it will take patience and effort to return everything to normal.
Visit for more information on fire damage.

Keep Mold at Bay While You’re on Vacation

12/8/2017 (Permalink)

Keep Mold at Bay While You’re on Vacation

Mold prevention is a year-round affair, and there are plenty of useful steps you can take to keep the black stuff away from your home. You practice good housekeeping and pay attention to critical maintenance to your plumbing, HVAC systems and other structures to avoid water damage. Mold growth doesn’t take a vacation, however, just because you do. With that in mind, you should adopt some useful procedures to sidestep this nasty, destructive fungus while you’re away from your home in San Antonio, Texas for your much-needed getaway.

Turn Your Water Off

Unexpected pipe leaks while you’re gone can prove to be disastrous. Mold prevention relies on you sidestepping the possibility of water damage, so cutting off your home’s water supply ensures that your plumbing isn’t to blame. The main water valve will either be in your basement, inside a closet in the front of your home, along an outside wall or behind a removable panel indoors.

Rethink Your HVAC Settings

The conventional wisdom is to shut off your AC if you’re away during the summer, but that may not be your best option to inhibit mold growth. Since warmth can encourage it to flourish, keep in mind that you can raise your temperature to cut back on energy usage, but don’t turn off your AC completely. For the best mold prevention, set your AC to around 78 degrees.

Keep an Eye on Your Humidity

Since excess moisture is a prime ingredient for mold propagation, you must keep your home’s humidity levels in check. Purchase a humidity monitor, and ensure that your readings stay between 35 and 55 percent. Moreover, start your monitoring well before you leave for your getaway. If levels rise to 60 percent or higher, it’s time to find the source of the extra moisture.

Following these steps should give you some peace of mind while you’re away, but don’t forget to keep your water damage restoration experts in San Antonio, Texas on speed dial. In addition to providing more mold prevention tips, they can perform cleanup and restoration should the unthinkable happen during your trip.
Visit for more information on mold.

Mold Damage in San Antonio, Texas

11/26/2017 (Permalink)

Molds are found in every environment, and mold spores reproduce rapidly when moisture is present.  An Institute of Medicine study found excessive dampness indoors encourages the growth of molds and other organisms, causing a public health problem.  The EPA advised that the potential health concerns from molds are an important reason to prevent moisture problems leading to mold growth.  It is especially important to clean up existing indoor mold growth to increase property appeal and retain its value.  If a property has experienced a water intrusion, your SERVPRO Franchise Professional can inspect the damage to see whether moisture has penetrated materials or is allowing mold growth.


Prior to listing a property, the following steps can be taken to reduce the potential for moisture buildup or mold growth.  Should a damage event occur, timely response is the key to preventing further damage - act within the first 24 to 48 hours.

*  Correct any water leaks or standing water

*  Remove standing water under cooling coils or air handling units

*  Properly maintain humidifiers, if used

*  Replace wet or visibly moldy insulation materials

*  Steam cleaning and other methods involving moisture should not be used on any kind of duct work

*  Install a ventilation system

If you have any questions about possible mold in your home or office, please give SERVPRO of Alamo Ranch at 210-670-9591.  Let them know you read about us on the blog.

Advantages of SERVPRO Ready Profile

11/26/2017 (Permalink)

Most every business worth their salt has an emergency plan.  But how readily available is it for all those who need to know the most important aspects of their buildings?  

SERVPRO is collaborating with the Red Cross to make sure the most basic and important emergency aspects of every building are readily available for all those who might need it.  And its absolutely FREE.

The SERVPRO Emergency Ready Profile (or ERP) is a fantastic tool that your business can use that can be accessed via hard copy, desktop, tablet, or phone application.  Here's what it provides:

-- A no-cost assessment of your facility

-- A concise profile document containing only the critical information needed in case of an emergency.

-- A guide to help you get back into your building following a disaster.

-- Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.

-- Identification of the line of command for authorizing work to begin.

-- Provides facility details such as shut-off valve locations, priority areas and priority contact information.

There is immense value in constructing an ERP for your business.  Contact SERVPRO of Alamo Ranch today to get your ERP started today at no cost to you.